Manage Without Mayhem
Some managers thrive on mayhem - every task is urgent, every target missed and everything overruns; production, time, budgets. 'Manage without Mayhem' puts the brakes on the downward slope, and changes you from a reactive manager to a proactive manager. Create a productive workplace rather than a destructive one.
Many managers confuse business with busy-ness, beliveing that dashing about and fire fighting demonstrates management ability, when in fact it shows a complete lack of management.
Manage without Mayhem is about controlling your environment, rather than being controlled by it.
After strategies are set and plans are made, management's primary task is to take steps to ensure that these plans are carried out, or, if conditions warrant, that the plans are modified. This is the critical control function of management. Since management involves directing the activities of others, a major part of the control function is making sure other people do what should be done.
This publication explores the basic control process, wherever it is found and whatever it is found and whatever it controls, involves three steps: (1) establishing standards. (2) measuring performance against these standards. and (3) correcting deviations from standards and plans.
A good management control system stimulates action by spotting the significant variations from the original plan and highlighting them for the people who can set things right.
Controls need to focus on results.